Last Revised: 2021 March 17th          Effective Date: 2021 March 17th

 

Bowling Accessory Store RESPECTS YOUR PRIVACY

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from BowlingAccessoryStore.com (the “Site”). This site is specifically designed for citizens of the United States. We do not knowingly market to European residents and this site is only intended for United States residents. We process information to fulfill contracts we might have or pursue our legitimate business interests listed above. Please note that information will be transferred outside of Europe, including to Canada and the United States.

1       Policy Highlights

Your data is used to create a profile about you based upon your past purchases and/or to send you marketing communications.

 

You can opt-out of marketing only email or update your info and preferences by using the unsubscribe option in marketing email.

To opt out of cookies and trackers:

Browser Specific:

  • Edit privacy settings – uncheck “Allow Cookies” (some sites may not allow you to visit without cookies enabled)
  • Enter Incognito Mode: Google Chrome and Edge allows this

 

2       Minors

The Site is not intended for individuals under the age of [[13]].

Minors under 18 and at least 13 years of age are permitted to use services only if they have the appropriate permission and direct supervision of their parent or legal guardian who is the owner of the account.

You are responsible for any and all account activity conducted by a minor on your account.

3       Collection and Use of Personal Information

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

3.1       Emails from Bowling Accessory Store

Sometimes we’ll send administrative emails about account or service changes, or new policies. You can’t opt out of them. You can always opt out of non-administrative emails like newsletters or marketing emails by following the unsubscribe instruction included in these emails.. We won’t email you to ask for your password or other account information. If you receive such an email, send it to us immediately.

3.2       Our Store

When you make a purchase or attempt to make a purchase through us or the Site, we collect certain information from you, including your name, billing address, shipping/mailing address, payment information (including credit/debit card numbers, email address, and phone number, and optional account information like username and password.  We refer to this information as “Order Information.” Your data is used for purposes that you expect it to be used for such as fulfilling your order or providing services you requested. This may include providing you personalized content, features to enable you to interact with others, securing your data, and communicating about, improving, or troubleshooting the products or services being provided. As is true of most Websites, we automatically gather information about your computer such as your IP address, browser type, referring/exit pages, and operating system.

We’ll use this information for purposes, such as, to:

  • Fulfill your order
  • Fulfill your service
  • Arrange shipping
  • Sending invoices, information about your account, and/or order confirmations
  • Send you requested product or service information
  • Send product updates or warranty information
  • Respond to customer service requests, including refunds and complaints
  • Set up your account for our store
  • Administer your account
  • Communicate with you
  • Process Payment information
  • Screen our orders for potential risk or fraud; and
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

We use the Device Information that we collect to help us screen for potential risk and fraud (your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We will also store comments or reviews, if you choose to leave them.

3.3       Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Additionally, when leaving a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Visitor comments may be checked through an automated spam detection service.

3.4       Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

4       Hosting Provider

Our store is hosted by SiteGround.  They help provide us with the online e-commerce platform that allows us to sell our products and services to you. For their hosting specific policies, please visit https://www.siteground.com/privacy.htm.

5       Disclosure to Other Third Parties

Some third-party services that we use, such as Facebook Pixel or Google Analytics, may place their own cookies in your browser. This Privacy Policy covers use of cookies by Bowling Accessory Store only and not the use of cookies by third parties.

We share your Personal Information with third parties to help us use your Personal Information, as described in previous sections.

We may also disclose your personal information to

  • to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
  • when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request,
  • if Bowling Accessory Store or HOSTING-COMPANY-NAME is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information,
  • to any other third party with your prior consent to do so.

5.1       Shipping Third-Parties

To ship you your items, we may utilize and share your information with shipping providers, such as: UPS Store, USPS, and/or FEDEX.

 

5.2       Third Party E-Commerce Solutions Provider

Our shopping cart is hosted by our e-commerce solutions provider. They host our ordering system and collect your billing information directly from you for the purpose of processing your order. This company does not use this information for any other purpose. Combined, our store plugins and hosted provider may have the following rules

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

5.3       Google Analytics

We also use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.

6       Tracking Technologies

We collect Device Information using the following technologies:

6.1       Cookies

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

We may use cookies to keep track of your preferences and profile information. Cookies are also used to collect general usage and volume statistical information that does not include personal information.

6.2       Web beacons

“Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site. Our Web pages contain electronic images known as Web beacons (sometimes called single-pixel gifs) and are used along with cookies to compile aggregated statistics to analyze how our site is used and may be used in some of our emails to let us know which emails and links have been opened by recipients. This allows us to gauge the effectiveness of our customer communications and marketing campaigns. Our Web pages may also contain electronic images known as Web beacons (sometimes called single-pixel gifs) that are set by our third-party partners. Web beacons are used along with cookies enabling our partners to compile aggregated statistics to analyze how our site is used.

We use a third party to gather information about how you and others use our Website. For example, we will know how many users access a specific page and which links they clicked on. We use this aggregated information to understand and optimize how our site is used.

6.3       Log Files

“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

6.4       Links to Other Web Sites

Our Site includes links to other Websites whose privacy practices may differ from those of BowlingAccessoryStore.com  If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any Website you visit.

6.5       DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

7       Security

The security of your personal information is important to us. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Website, you can contact us at .

We, Bowling Accessory Store provide two means for you to make a purchase on our site. You can either use our order form or a third-party payment option. If you use our shopping cart, the transmission of sensitive information collected on our order form is encrypted using secure socket layer technology (SSL). If you choose to use a third-party payment option to pay for your order, its privacy statement and security practices will apply to your information. We encourage you to read that privacy statement before providing your information.

8       Data Retention and Rights Not Yet Mentioned

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 7 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information upon request at any time (except they cannot change their username). Website administrators can also see and edit that information.

8.1       Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Customer Service can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.
  • Our team members have access to this information to help fulfill orders, process refunds and support you.

9       Other Information

9.1       Correcting and Updating Your Personal Information

To review and update your personal information to ensure it is accurate, or to delete information we are capable of deleting, contact us at: BowlingAccessoryStore@comcast.net

9.2       Notification of Privacy Statement Changes

We may update this privacy statement to reflect changes to our information practices.

If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

You can contact us about this privacy statement by emailing us at the address below:

Bowling Accessory Store
ATTN: Web Team
Email: BowlingAccessoryStore@comcast.net